Single Sign-On enhances employee productivity and IT security by automating access to all authorized applications across an enterprise - from web services to mainframe, windows and unix-based programs - with a single login. This powerful solution eliminates the need to remember multiple sign-on processes, user IDs or passwords, and improves productivity by providing users and customers with instant access to their own personalized resources.
Single Sign-On also increases the productivity of the IT administrative and support staff. Traditionally managing password resets, primarily due to forgotten passwords, becomes a burdensome and expensive task for IT support personnel. With an average cost of $58 per helpdesk call and 30% or more of all calls to a help desk related to passwords, single sign-on software can dramatically reduce administrative costs and free your staff to spend time on more important projects.